Privacy Policy

The CareerPD Group (comprising CareerPD Holdings Pty Ltd, CareerPD Pty Ltd and CareerPD College Pty Ltd (RTO: 22577), is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Policy outlines how we collect, use, disclose, store, and manage your personal information.

1.  Personal Information We May Collect

  • Full name, date of birth, and contact details (address, phone, email)
  • Unique Student Identifier (USI)
  • Emergency contact details
  • Employment status and employer information (if applicable)
  • AVETMISS data for national reporting
  • Educational background and Language, Literacy and Numeracy (LLN) assessments
  • Copies of identity documents where required (e.g. driver's licence, passport)
  • Payment information for processing fees
  • Information required for course enrolment, support, certification and compliance
  • Sensitive information (e.g. medical or disability details) to support reasonable adjustments
  • Technology details such as your IP address, web browser type and operating system

2.  How We Collect Your Information

  • Enrolment forms (online or paper)
  • Correspondence via email, phone or in person
  • Learning Management System (LMS) interactions
  • Website usage and analytics (cookies)
  • Third parties, such as employers, education agents or government bodies (where authorised)

3.  Why We Collect Personal Information

  • Provide education, training and assessment services
  • Meet our obligations as a Registered Training Organisation (RTO)
  • Maintain accurate student records for AQF certification
  • Submit data to the National Centre for Vocational Education Research (NCVER)
  • Issue qualifications or statements of attainment
  • Comply with regulatory, legal and funding body requirements (e.g. ASQA, USI Office)
  • Deliver appropriate student support and reasonable adjustments
  • Communicate with you regarding your training and administrative matters
  • For marketing and technology systems management
  • Improvement of our products and services

4.  Disclosure of Your Information

  • Regulatory bodies including ASQA and NCVER
  • Commonwealth and State Government Departments
  • Employers (for funded or employer-supported training)
  • Other training organisations where you have given consent
  • External service providers who assist with administration, IT, compliance or other services (bound by confidentiality)
  • The CareerPD Group where required for business, reporting or compliance purposes

5.  Storage and Security of Your Information

  • We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.
  • This includes secure digital platforms, encrypted storage, access controls, and staff training. Data is stored on secure Australian servers or trusted cloud services that comply with Australian data protection requirements.

6.  Accessing and Correcting Your Information

  • You have the right to request access to your personal information or request corrections if you believe it is inaccurate, out-of-date, or incomplete.
  • To make a request, please contact us via the Contact link in the website footer. We will respond within a reasonable timeframe and may require verification of your identity.

7.  Complaints and Feedback

  • If you believe your privacy has been breached, you can complain by contacting our Chief Executive Officer via the Contact link in the website footer. We will investigate your complaint promptly.
  • If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Website and Cookies

  • When you visit our website, we may use cookies and other tracking technologies to improve your experience and analyse website usage.
  • You can manage or disable cookies via your browser settings.

9.  Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.


If there are any questions regarding this privacy policy, please contact us via the Contact link below